We know what's it's like to be looking forward to something and how disappointing it is if those plans have to be cancelled. Butlin's Holiday Protection covers you against cancellation so you can book your break with peace of mind and reassurance, knowing you’re protected should you need to cancel.<|}strong><|}p>&nbsp;<|}p><ul><li>Holiday Protection costs £27.95<|}strong> for 2025 Weekenders.<|}li><|}ul> You can receive a full refund if you cancel your break up to two days in advance for the following reasons:<|}p><ul><li>Illness (covered by a doctor's certificate)<|}li><li>Death<|}li><li>Redundancy<|}li><li>Jury service<|}li><|}ul>If you cancel within two days of your break or for any other reason than those mentioned above, you'll receive a reduced refund amount and charges may apply.&nbsp;<|}p>&nbsp;<|}p>Butlins Holiday Protection can be added to your booking up to 14 days after the initial date of booking your holiday. If you decide the holiday protection is not for you we can remove this from your booking within 14 days of the initial booking date at no extra charge.<|}p>&nbsp;<|}p>

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You have our Holiday Protection and you're cancelling due to illness, death, redundancy or jury service:<|}p>&nbsp;<|}p>Two days (48 hours) or more&nbsp;<|}strong>Full refund minus a cancellation charge of £65 per accommodation unit and cost of Butlin's Holiday protection per accommodation<|}p>Two days (47 hours, 59 minutes) or less&nbsp;<|}strong>30% refund of your total holiday cost and cost of Butlin's Holiday protection per accommodation<|}p>&nbsp;<|}p>You have our Holiday Protection and you're cancelling for any other reason:<|}p>&nbsp;<|}p>70 days or more&nbsp;<|}strong>Full refund minus a cancellation charge per accommodation unit (detailed above) and cost of Butlin's Holiday Protection per accommodation<|}p>69-43 days&nbsp;<|}strong>70% refund minus a cancellation charge per accommodation unit (detailed above) and cost of Butlin's Holiday Protection per accommodation<|}p>42 - 29 days&nbsp;<|}strong>50% refund minus a cancellation charge per accommodation unit (detailed above) and cost of Butlin's Holiday Protection per accommodation<|}p>28 - 8 days&nbsp;<|}strong>10% refund minus a cancellation charge per accommodation unit (detailed above) and cost of Butlin's Holiday Protection per accommodation<|}p>7 days or less&nbsp;<|}strong>No refund<|}p>&nbsp;<|}p>If you've not taken out Butlin's Holiday Protection and you cancel your break, we will not issue a refund and you will need to claim back through your own holiday insurance provider. However, we'll always aim to provide you with as many options as we can; for example, we may be able to change the date of your break for an admin fee as an alternative to cancelling. Please call our team to discuss possible options.<|}p>&nbsp;<|}p>How to make a claim<|}strong><|}p>&nbsp;<|}p>To make a claim you'll need to call our Customer Care team on 0330 100 6659<|}strong> at least 48 hours before the start date of your break, then send in written proof, for example a court notification for jury service or a doctor's certificate, via recorded delivery of your reason for cancelling. We'll then write to you within 48 hours of receiving the documentation to let you know whether or not we can provide a refund. There will be a per accommodation unit cancellation charge as detailed above. If you're cancelling for another reason, you'll need to call our Customer Care team to discuss your options.<|}p> <a href="https:|}|}www.bigweekends.com|}help-contact|}index">Back to Help &amp; Contact<|}a><|}p>

FOR 2025 BREAKS

BUTLINS HOLIDAY PROTECTION

Butlin's Holiday Protection covers you against cancellation so you can book your break with peace of mind and reassurance. Find out more.

Holiday Protection | Butlin's Big Weekenders

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